We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of gymweargear (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://gymweargear.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality very good. Scale bit בעייתית-would need order XXL for שלובש l בדרכ.
26 Jun 2018 22:15
4 Jun 2018 05:08
30 May 2018 03:36
Товар шёл очень долго и был отправлен не с первого раза. Отправляли почти месяц. Продавец не сильно общительный. Но вот товар дошёл и его качество на высоте: очень удобные, легкие и качественные шорты(За исключением пары торчащих ниток) и порадовали карманы на добротных застёжках. В целом товаром доволен
29 May 2018 10:18
Все супер доставка 2 недели класс’ Рекомендую
28 May 2018 08:38
24 May 2018 01:00
month and шёл goods 15 days, store not consorted. подгадал size, even получились slightly larger, шыре. excellent packed in pack clasp, comfortable, sports zipper pockets. general all like, recommend.
23 May 2018 04:36
21 May 2018 19:10
Good shorts. The zipper of one of the pockets snapped in the first week though. Other than that all good.
18 May 2018 14:57
late receipt. more than 2 months
16 May 2018 10:43
12 May 2018 07:28
excellent shorts. quality super. in the тренажёрном for fit. cant out delivery. cancel 3 weeks прождав first time order and transport, tracking according to track. do not know the reason. contacted with store all дошёл and sent without re-send it within 8 days. all brand satisfied. for thank responsiveness seller. thank you so much!
30 Apr 2018 18:51
synthetic, but like very room for husband. 94 about the подошёл.
27 Apr 2018 08:28
110 kg. 193 cm. ok!
26 Apr 2018 18:34
exactly as pictured. it took a little for arrive, but per blame the post office no brazil.
23 Apr 2018 09:07
thank you very much, really very goods, in 20 days delivered оренбургскую area.